Returns & Exchanges
At Canon Home Appliances, we stand behind the quality of our products and offer a 30-day return policy for unused items in their original packaging. We aim to ensure your home is equipped with the best solutions, providing a seamless exchange process for any manufacturing defects.
Initiate Your Request
Log into your account portal or contact our support team with your order number and the reason for your return to receive a Return Authorization number.
Pack Your Appliance
Securely place the appliance in its original box with all manuals, accessories, and protective foam to prevent damage during transit.
Ship to Our Warehouse
Affix the provided prepaid shipping label to the exterior of the package and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the item's condition at our facility, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing